A study by an anti-spam firm called MailFrontier found that, on average, 28% of computer users are fooled by email scams. But intriguingly, 20% of users misidentify legitimate emails from companies such as PayPal as scams. This becomes relevant because a lot of people recently received an email informing them of the possibility of joining a class-action suit against PayPal (I got one of these emails in my inbox this morning).
The suit is real. The email is legitimate. But quite a few people assumed that it was just another scam and deleted it.
John Dvorak, at PC Magazine, muses that the email
"almost looks like it has been made to look like a hoax on purpose." Make people think it's a hoax and no one will join the lawsuit. Very clever.
Comments
Personally, I'm tired of finding out I people without realizing it. I just recently learned I had sued Citibank. I hadn't even realized I was dissatisfied with their service.
Class actions themselves are a hoax and will be as long as class members don't have to opt-in on purpose to be members of the class.