Media Agency Carat recently decided to lay off some of its employees. PowerPoint and Word documents somehow leaked out detailing how management planned to inform employees and clients of the decision. They offer an example of corporate b.s. at its finest. Details include:
• The agency wasn't going to be down-sizing. Instead, the documents repeatedly described the moves as a "right-sizing" of the agency.
• Clients were to be informed of the "staffing change" with this script: "Mary Smith will be moving off your business. Now that we understand your business better, we are replacing her with someone whom we feel will be a better partner for you."
• The remaining "critical talent," who might understandably be "questioning if this is the right place for them to build their careers" were to be reassured with this script, "The actions we had to take, although unfortunate, were necessary to right-size the company and ... bring in the skill sets we need to effectively service our business and future client needs."