I just purchased a small program after using the trial. I followed the directions to re download after getting the registration code etc. However, after installing, the program opening and entering the information, a window comes up saying ‘you must restart the application’. The only button is ‘okay’ which I pressed. Only the ‘trial version’ comes up and I go through the same process over and over again ending up with only the ‘trial version’ every time.
So I closed the program out and did the ‘install’ three more times, and went through the same dead end process again and again. So I restarted my computer and will I get ‘you must restart the application’.
There is no way to restart it that I can see other than what I’ve been doing in vain. I have contacted the support folks but haven’t heard anything yet. I do NOT want to be attempting to write any programing language on my computer since I’m clearly NOT savvy enough to do that at this point.
Can ANYONE here advise?????? HOW do I ‘restart the application’ beyond what I’ve been doing??????????