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HELP PLEASE: How on earth can I ‘restart the application’ 
Posted: 25 October 2013 01:03 PM   [ Ignore ]
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I just purchased a small program after using the trial. I followed the directions to re download after getting the registration code etc. However, after installing, the program opening and entering the information, a window comes up saying ‘you must restart the application’. The only button is ‘okay’ which I pressed. Only the ‘trial version’ comes up and I go through the same process over and over again ending up with only the ‘trial version’ every time.

So I closed the program out and did the ‘install’ three more times, and went through the same dead end process again and again. So I restarted my computer and will I get ‘you must restart the application’.

There is no way to restart it that I can see other than what I’ve been doing in vain. I have contacted the support folks but haven’t heard anything yet. I do NOT want to be attempting to write any programing language on my computer since I’m clearly NOT savvy enough to do that at this point.

Can ANYONE here advise?????? HOW do I ‘restart the application’ beyond what I’ve been doing??????????

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Posted: 26 October 2013 09:28 AM   [ Ignore ]   [ # 1 ]
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The only suggestion I can make is to make sure you uninstall the software before reinstalling if you’ve not already; don’t just delete it.  Other than that you might have to check their forums, if they have any, and see if this is a common problem.

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Posted: 26 October 2013 10:32 AM   [ Ignore ]   [ # 2 ]
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Did you check whether the software provider provides a download of a full version in addition to a separate trial version? If so, download and install that full version.

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Posted: 26 October 2013 07:24 PM   [ Ignore ]   [ # 3 ]
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Yes they had me download the full version, BUT it would not overwrite the other.  We did have to uninstall the trial first and then we could install the full version.  Thank you!

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SilentTone: hulitoons blog of just plain silliness?
UBUNTU’ in the Xhosa culture means: ‘I am because we are.)”  So, I AM because WE are

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