Hi, i need an advice. I have borrowed money from a local bank (BRD) and now some people from an alleged “debt retrieval” company are calling me at late hours - including on Sunday. They sent me a paper - the company name is written ” COFACE” yet they spell it on phone “COFAST”. I asked for some credentials, like a website or address - they said “we cannot help you”. Could it be only a hoax? Like someone trying to intimidate me with fake lawsuits? Or like someone just stole some bills from my mailbox? I’m worried, because i cannot find that COFACE on any list of legally constituted companies. Thank you.
I have had a different experiece with ‘CoFast’. My credit card company notified me of fraudulant charges by this same company and had to reissue me a new card. Be VERY aware of any info you give to them.
My advice: Go to the bank where you got the money. Talk witht hem, and ask them if these are legitimate collectors, and specifically the ones the bank uses. If they are, the bank will have no problem saying so.
But yes, always be cautious when dealing with ‘debt collectors’ over the phone.
If you suspect somebody is stealing your important financial mail you might want to look at getting a secure Post Office Box (I don’t know what they call them in your country). Something that is secure with a key (or combination lock) so your important financial mail can be delivered to it with a reduced risk of being stolen.